The Nigerian Electricity Regulatory Commission (NERC) has penalized eight electricity distribution companies (DisCos) for failing to comply with billing regulations for unmetered customers.
The affected DisCos include Abuja, Eko, Enugu, Ikeja, Jos, Kaduna, Kano, and Yola. NERC found that these companies overbilled customers beyond the limits set in its energy cap regulations for the third quarter of 2024 (July–September).
The commission announced fines totaling ₦628.03 million, representing 5% of the excess charges levied on customers during the review period.
“A review of DisCos’ billing of unmetered customers for July–September 2024 revealed non-compliance with the monthly energy caps issued by the Commission,” NERC stated.
The fines were issued under Section 34(1)(d) of the Electricity Act 2023, which empowers NERC to enforce compliance across Nigeria’s power industry.
In 2020, the commission introduced a policy to cap estimated billing for unmetered customers, ensuring they are billed fairly based on metered consumption trends from the same power feeder.
NERC has directed the DisCos to issue refunds in the form of credit adjustments to affected customers before May 15, 2025—at the close of the April billing cycle.
The commission reaffirmed its commitment to protecting electricity consumers and enforcing strict regulatory compliance within the Nigerian Electricity Supply Industry (NESI).
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